Privacy Policy

ultiMAC Clean ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how we handle it.

Information We Collect

We collect the information you choose to give us through our quote request and contact forms. That typically includes your name, company name, email address, phone number, and details about your facility and cleaning requirements.

Our hosting provider also records standard technical information such as IP address, browser type and pages visited, for security and basic traffic measurement.

How We Use It

• To respond to your enquiry and prepare a quote
• To arrange a site walkthrough and schedule services
• To administer an ongoing service agreement, if you become a client
• To meet our legal, insurance and accounting obligations

We do not sell, rent or trade your personal information. We do not send marketing emails unless you have asked us to.

Who We Share It With

We share information only where necessary: with service providers who help us operate the business (such as our website host and email provider), and where required by law. Any provider handling your data on our behalf is expected to protect it to a comparable standard.

Form Submissions

Forms on this site are processed by our hosting provider, Netlify, and delivered to us by email. Submissions are stored in our Netlify account and in our email records.

Cookies

This site does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which may record your IP address as part of serving those files.

Retention

We keep enquiry information for as long as needed to respond to it and to maintain reasonable business records. Client records are retained as required for contractual, tax and insurance purposes.

Your Rights

Under Canadian privacy legislation (PIPEDA) you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at info@ultimacclean.com and we will respond within a reasonable timeframe.

Changes

We may update this policy from time to time. The revision date at the top of this page will always reflect the current version.

Contact

Questions about this policy can be sent to info@ultimacclean.com or (902) 555-0198.