Frequently Asked Questions

We service Halifax Regional Municipality and surrounding areas — including Halifax, Dartmouth, Bedford, Sackville and Cole Harbour. If you're just outside HRM, ask us anyway; we'll tell you honestly whether we can cover you well.

Our focus is commercial cleaning — offices, clinics, retail and managed properties. Residential service is something we plan to expand into, so it's worth asking if you have a specific need.

Price is based on the size of the space, the scope of work, and how often we clean. After a short walkthrough you get a fixed quote with the scope written out — no hourly guesswork and no surprise add-ons.

Yes. We carry commercial liability insurance and WCB coverage, and we're happy to provide certificates before work begins.

No. We offer ongoing service agreements because most clients want a predictable schedule and price, but we also handle one-time and project cleans. We'd rather keep your business by doing the work well — in five years we have never lost a client on a retention contract.

Whenever it disrupts you least — early mornings, evenings, overnight, or weekends. For high-traffic buildings we also offer day porter coverage during business hours.

Yes, we bring all equipment and cleaning products. If you'd prefer we use specific products in your facility, or you supply consumables like paper and soap, we'll work with that.

Keys, fobs and alarm codes are tracked and issued only to assigned staff. All team members are screened before they set foot in a client building, and access details are never shared outside the assigned team.

Tell your account contact and we'll correct it on the next visit — or sooner if it's urgent. Recurring issues trigger a supervisor inspection so the cause gets fixed, not just the symptom.

Most standard office accounts can be onboarded within a week of an approved quote. Project work like post-construction cleaning is often faster depending on crew availability.